These terms are the agreement between you and Numeris Digital Limited (“Numeris”, “we”, “us”), a company registered in England and Wales (number 17263183), registered office 52 High Street, Pinner, HA5 5PW. They cover Curo, our website editor and hosting, and Curo AI. By subscribing to Curo or using it, you agree to them.
1. Who Curo is for
Curo is for businesses. You confirm that you’re using it for your business, trade or profession, not as a consumer, and that you have the authority to agree to these terms for your business. Consumer cancellation rights don’t apply.
2. What we provide
- Your website, hosted by us, with a free SSL certificate.
- Curo, the editor you and your team use to change your site’s words, photos and pages.
- Curo AI, which makes changes you ask for in plain English, within your plan’s credits.
- Updates to Curo, which we roll out to your site ourselves.
We may improve or change Curo’s features over time. If a change takes away something important you rely on, we’ll tell you first.
3. Your account and your team
- Your account’s Owners are responsible for who they invite and what their team does in Curo.
- Keep sign-in details private and turn on two-step sign-in where it’s offered. Tell us straight away if you think your account has been misused.
- Keep your contact and billing details up to date.
4. Plans, payment and credits
- Plans are paid monthly or yearly, in advance, by card through our payment provider, Stripe. Prices are shown without VAT, which is added at checkout.
- Your plan renews automatically at the end of each month or year until you cancel.
- Each plan includes a monthly allowance of Curo AI credits. Unused monthly credits don’t carry over. Top-up credits last 12 months from purchase. Credits have no cash value and aren’t refundable.
- If a payment fails, we’ll tell you and keep trying. If it’s still unpaid after 7 days, Curo AI pauses until it’s paid. Your site stays live, and you can still edit by hand.
5. Free months and offers
- We sometimes offer free months. You take them up by choosing a plan and adding a card. Nothing is charged until the free months end. Then your plan’s price is charged automatically, unless you cancel before.
- Free months apply once, to the account they were offered to, and can’t be exchanged for money. An offer that hasn’t been taken up ends on the date shown, and we may withdraw it before then.
6. Price changes
We’ll email you at least 30 days before your price changes. A new price applies from your first renewal after that notice, so you can cancel before it does. Yearly plans keep their price until they renew.
7. Cancelling
You can cancel any time in Plan & billing. Your plan then runs to the end of the month or year you’ve paid for. We don’t refund part periods or unused credits, except where the law requires it.
8. When your subscription ends
- Your site stays live until the end of your paid period.
- For 30 days after that, you can ask us for your content (words and photos) and a static copy of your website: its published pages and files, which you’re free to host elsewhere for your business.
- After those 30 days, we delete your site and its data. Copies in our backups are deleted within a further 30 days.
9. Your content
- Your words, photos and other content stay yours. You give us permission to store, copy, change the format of and display them, only so we can provide Curo to you.
- You’re responsible for your content, and for having the right to use it. That includes photos, logos and anything Curo AI adds at your request.
- We may remove content that’s unlawful or breaks section 12, and we’ll tell you when we do.
10. Curo AI
- Curo AI can make mistakes. Changes it makes wait for you to check and publish, and you’re responsible for what you publish.
- To carry out a request, the text of the request and the relevant parts of your site are sent to our AI provider. They process it under terms that don’t allow them to use it to train their models.
- Don’t ask Curo AI to create anything unlawful, misleading or harmful, or to copy someone else’s work.
11. Curo and your website’s design
Curo, its software and its tools belong to us, and these terms don’t transfer them to you. While you subscribe, you can use your website’s design with Curo. When you leave, the static copy in section 8 is yours to use for your business.
12. Acceptable use
Don’t use Curo to:
- publish anything unlawful, defamatory, infringing or harmful
- send spam, or collect people’s details without their consent
- spread malware, or try to break into, overload or get round the security of Curo or anyone else’s systems
- resell or share access to Curo outside your business
13. Availability, backups and support
- We use reasonable efforts to keep your site and Curo available and backed up. We do planned maintenance outside UK working hours where we can.
- We don’t promise uninterrupted service. Keep your own copies of anything important.
- Support is by email on UK working days, at support@curocms.com.
14. Your domain
Your domain name stays yours, registered in your name with your provider. You keep its DNS records pointing at Curo while you use it with us. If you leave, update them yourself.
15. Data protection
- We look after personal data in line with UK data protection law.
- For your account and billing, we’re the controller: see our Privacy policy.
- For personal data in your site and in Curo, such as your team or messages sent through your site’s forms, you’re the controller and we’re your processor. We process it only to provide Curo, keep it secure and confidential, and only use providers who give the same protection.
- We tell you without undue delay if we become aware of a breach affecting it.
16. Liability
- Our total liability to you in any 12 months is limited to the fees you paid us in the 12 months before the claim.
- We’re not liable for indirect or consequential loss, or for lost profit, revenue, business or goodwill. We’re also not liable for lost data beyond restoring our most recent backup.
- Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law doesn’t allow to be limited.
17. Suspending or ending the service
We may suspend or end your access if you seriously or repeatedly break these terms, or if we have to by law. Unless the matter is urgent or unlawful, we’ll tell you first and give you a reasonable chance to put it right.
18. Changes to these terms
We may update these terms. If a change is significant, we’ll email you at least 30 days before it applies. If you keep using Curo after that, the new terms apply.
19. General
- These terms are the whole agreement between us about Curo.
- You may not transfer them without our agreement.
- If any part is found to be unenforceable, the rest still applies.
- They’re governed by the law of England and Wales, and the courts of England and Wales deal with any dispute.
20. Contact
Questions about these terms: support@curocms.com.